Automação de Atendimento: An e-commerce company implements an AI-powered chatbot that automatically handles customer inquiries about order status, refunds, and shipping questions. Which type of AI should be applied in this situation?
Questão
An e-commerce company implements an AI-powered chatbot that automatically handles customer inquiries about order status, refunds, and shipping questions. Which type of AI should be applied in this situation?
Alternativas92%
Generative AI
Agentic AI
Both generative and agentic AI
None of these: generative and agentic AI
Explicação
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