Consider the following situation, which contains a verbal exchange that may be usual in the business world. During a business meeting, Marketing Manager, Sarah Bold presents her quarterly report to the team. She states, "Our sales have decreased by 10%, but our customer satisfaction ratings have increased by 15%." One of her colleagues, from the New Businesses branch, Mark Spence, responds, "Well, we can't have everything, can we?" As you know, effective communication in English requires some extralinguistic or pragmatic competencies, as the language in use does not correspond solely to summing up the meanings of the words. These competencies are what have been called pragmatics and discourse. In the text you’ve just finished reading, Sarah's statement about sales and customer satisfaction involves a type of speech act. If this act were addressed to you, which of the following statements would you consider as expressing the same speech act? I. I didn’t get an A+ in Math this semester, but Literature and Reading have brought major results lately: A++ twice. II. Even if I did my best, it wasn’t this time that my resume was selected. III. I guess I’m late; would you tell me what time it is? IV. You’d better get back to your room and finish your homework if you don’t want to end up with a C- again. V. Awesome! You’ve just got 100 on your poetry analysis. Congratulations! É correto o que se afirma em:
Questão
Consider the following situation, which contains a verbal exchange that may be usual in the business world. During a business meeting, Marketing Manager, Sarah Bold presents her quarterly report to the team. She states, "Our sales have decreased by 10%, but our customer satisfaction ratings have increased by 15%." One of her colleagues, from the New Businesses branch, Mark Spence, responds, "Well, we can't have everything, can we?"
As you know, effective communication in English requires some extralinguistic or pragmatic competencies, as the language in use does not correspond solely to summing up the meanings of the words. These competencies are what have been called pragmatics and discourse. In the text you’ve just finished reading, Sarah's statement about sales and customer satisfaction involves a type of speech act. If this act were addressed to you, which of the following statements would you consider as expressing the same speech act?
I. I didn’t get an A+ in Math this semester, but Literature and Reading have brought major results lately: A++ twice.
II. Even if I did my best, it wasn’t this time that my resume was selected.
III. I guess I’m late; would you tell me what time it is?
IV. You’d better get back to your room and finish your homework if you don’t want to end up with a C- again.
V. Awesome! You’ve just got 100 on your poetry analysis. Congratulations!
É correto o que se afirma em:
Alternativas
Alternativa 1: I e II, apenas.
Alternativa 2: III e IV, apenas.
Alternativa 3: I, III e V, apenas.
Alternativa 4: II, III e IV, apenas.
Alternativa 5: III, IV e V, apenas.
Explicação
Na fala de Sarah (“Our sales have decreased by 10%, but our customer satisfaction ratings have increased by 15%.”), o ato de fala central é informar/relatar um resultado (um enunciado assertivo/representativo): ela descreve um estado de coisas com contraste (algo negativo vs. algo positivo) — queda nas vendas, aumento na satisfação.
Analisando as sentenças:
I. “I didn’t get an A+ in Math..., but ... A++ twice.”
- Também relata/informa dois resultados com contraste (um desempenho ruim em uma área e bom em outra). Mesmo ato de fala.
II. “Even if I did my best, it wasn’t this time that my resume was selected.”
- Continua sendo um relato/informação sobre um resultado (não ter sido selecionado), com uma moldura concessiva (“even if...”). Ainda é um ato assertivo de reportar um fato/resultado.
III. “I guess I’m late; would you tell me what time it is?”
- Aqui há principalmente um pedido/pergunta (ato diretivo), não um simples relato de resultado.
IV. “You’d better... if you don’t want to...”
- É conselho/advertência (diretivo), não um relato informativo.
V. “Awesome! ... Congratulations!”
- É elogio/parabenização (expressivo), não um relatório informativo.
Logo, apenas I e II realizam o mesmo tipo de ato de fala (assertivo/representativo: informar/relatar resultados, com possível contraste/concessão).
Alternativa correta: (1).